JOB hunters have criticised travel companies for failing to bother to send rejection letters after unsuccessful interviews.
Comments posted on the new Travel Weekly online discussion forum revealed some potential candidates had been left waiting as long as a month after they had been to an interview.
One said: “I have been to interviews in the last week and I’m annoyed some people don’t bother to let you know you were not successful.
“You make all that effort of taking a day’s leave, travelling to the interview and preparing for it and they can’t even be bothered to send you a letter or quick e-mail saying ‘thanks but no thanks’.”
Another said they had applied for a manager’s job in their own shop, but had to wait more than a month before being told they hadn’t got the job.
Travel recruitment firms said the lack of response was short-sighted and unprofessional.
AA Appointments managing director John Tolmie said: “What kind of impression does that give of the company?
Just because that person isn’t right for the company now doesn’t mean they won’t be in two years’ time. But by not replying, they’ll never apply again.”
New Frontiers managing director Julia Feuell said companies’ brands are at stake if they act this way, and for lesser-known companies it is “just bad manners”.
Feuell’s clients include major travel brands such as American Express and Lastminute.com.
“If we didn’t get back to staff, it would leave a very bad impression of the company and we would be dropped like a hot potato,” she said.
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