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Net gain spells end for Thomas Cook outlets

EXPIRING shop leases will offer Thomas Cook the opportunity to move more of its business online in coming years.

Chief executive Manny Fontenla-Novoa has revealed two-thirds of property leases on the company’s 600-strong shop network will expire over the next three years.

The operator will invest heavily in its remaining high-street stores but is also increasing its online marketing budget by 85% and is about to launch a revamped Thomascook.com.

Fontenla-Novoa admitted: “The best place to buy a holiday is online as we all have price advantages.”

He added: “I do not know how many shops we will have in two to three years’ time, although I would expect the number to decline.”

Fontenla-Novoa predicted the number of high-street travel agents will decrease from around 6,100 to between 5,300 and 5,500 over the next few years.

Meanwhile, rival Thomson said large-scale shop closures are not planned for its network. Sales and marketing director Miles Morgan said: “You are not going to see a Going Places-style closure with Thomson.”

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