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Swipe card system to revolutionise airline reservations – 7 Dec 2006

Airline tickets could be a thing of the past if ITA SoftwareAirline reservations systems could be transformed in the next two years to allow frequent flyers to turn up at airports without a ticket and swipe a card to board a flight.

Senior business development director at aviation supplier ITA Software David Peller revealed plans to roll out such a system with Air Canada next year.

It will include facilities for electronic credit accounts and allow customers to make or change bookings up to 30 minutes before departure.

Peller said: “One of the biggest challenges at the moment is that bookings are handed to an airport’s departure control system 24 hours before a flight, making it practically impossible to change a booking or even switch a seat.

“We will eliminate that by having a single system to enable changes to be made to a booking up to 30 minutes before departure.

“The core systems of legacy [traditional] airlines, designed in the days of a regulated, standardised industry, are prehistoric.”

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