Travel management company FCM Travel Solutions has made two key senior staff promotions
Head of UK sales Graham Ross becomes UK general manager.
He takes over the role from Jo Greenfield who becomes parent company Flight Centre Travel Group’s corporate land leader – Europe.
Both take up their new roles as of April 24.
Ross joined FCM as UK sales director in 2012 after 12 years of corporate travel experience.
He was promoted to head of UK sales three years later, when he also became a member of FCM’s senior management team, securing new national business and driving multi-national client wins out of the UK.
Ross is also an advisory board Member of Business Travel iQ and a committee member of the Institute of Travel Management.
Greenfield joined the company 20 years ago and she was appointed UK and Ireland general manager in 2012.
She will be responsible for driving development of Flight Centre’s product offering and travel content strategy in her new role, not just for FCM but for all its corporate brands across Europe.
Flight Centre Corporate managing director Steve Norris said: “I am delighted to announce that Graham Ross will be assuming the role of FCM UK’s general manager from Jo Greenfield.
“He has been instrumental in driving FCM’s growth and awareness of the brand over the last six years. He is the natural successor to continue taking FCM forwards and ensure that it continues to adapt and evolve as a TMC, keeps growing and innovating, without losing sight of our customer focus, in the face of ongoing major changes in the business travel industry.
“Jo Greenfield has done an impressive and valued job over the last six years in nurturing the FCM brand, steering its growth and the transformation of the business into the market leading global TMC it is today, whilst mentoring and inspiring her staff.
“Her move to Flight Centre’s corporate land product area of the business will be hugely beneficial due to her insight into the needs of our corporate customers and the importance of aggregating all our hotel and land content as seamlessly as possible, across our booking channels whether offline, online or mobile.”
More: Brexit silver lining predicted by Flight Centre business travel arm
Video: Flight Centre puts children in charge in family holidays push
