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Hotels to blacklist troublesome guests

Clients who cause trouble could be blacklisted by hotels following the introduction of an online database for the hospitality industry.


The blacklist, which launches on September 15, allows hoteliers to check guests’ credentials before accepting their booking.


As many as 10,000 small hotels, B&Bs, holiday letting agencies and campsites are expected to sign up to the GuestScan network.


Clients who steal or break things, make too much noise or fail to pay their bill will be among those named on the list. Offenders will remain on the list for two to four years although they may be able to appeal.


The database was the brainchild of Bristol businessman Neil Campbell.

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