Training Profile is a regular feature that looks at travel training courses and what they can offer to agents.
Name of course:
Dispelling the Myth.
Offered by:
Keycamp Holidays.
Established:
1998.
Number of agents presently taking course:
3,360.
Number of graduates:
600.
Experience agents need to participate:
None.
What the course involves:
Agents must read a training pack and complete a question and answer section, which takes around 30mins. This familiarises them with the product and highlights the sales tools available to them in the Keycamp brochure. Agents can go on to take a specialist training course which involves more detailed work such as planning a customer’s holiday. This takes 2-3hrs hours to complete
Cost:
Free.
Benefits of taking the course:
Agents receive a certificate and regular product updates. Those who complete the specialist training pack receive a gold certificate and are entered for a monthly £100 prize draw. They are also given first refusal on educational places.
Comment by Tara Roberts, The Accrington Travel Agency Worldchoice, Accrington
“Every aspect of the accommodation and travel has been covered. Also, the training manual was well laid out and it was easy to find information quickly to use in the office. I feel more knowledgeable about what Keycamp has to offer and can pass that on to the client.”
Contact for details:
Call Keycamp agency sales on 020 8395 8505.