A restructure of The Travel Network Group’s homeworking Independent Travel Experts has been unveiled.
As a result, former director Paula Turner has left the business.
Lisa Henning, group membership services director, will continue to have overall responsibility for the homeworking arm, reporting to group managing director Gary Lewis (pictured).
The business development team has been strengthened with the appointment of Stephen Evans, who comes from a homeworking background. The operations team has been expanded with the appointment of Alison Owens as operations manager.
Lewis said: “We would like to take this opportunity to thank Paula for all her hard work in helping to make our homeworking division the success it is today,” said Lewis.
“We have a superb offering for our existing homeworkers and we will continue to help support and develop their businesses by providing them with more specific support and focus on each homeworker.”
The business, established in 2012 and with more than 60 members, will see additional resources added to further support individual homeworkers.
They will gain greater access to the group’s experience and expertise in its core areas of operations, membership and marketing.
The changes follow a strategic review of the homeworking division which had been operating as a stand-alone business within the group, with its own dedicated team, processes and procedures.
Lewis said:
“Over the past 12 months we have achieved great momentum across all of our membership brands, and today have a great team of very profitable and successful homeworkers, many with a string of awards behind them.
“We are now at a time where additional resources at the centre will help the team spend more of their time on servicing new and existing customers, and with greater access to our central membership, marketing and operations teams, they will have additional support to help them grow their individual businesses.
“We have close personal relationships with all of our homeworkers, and additional support from the centre is what they have asked for.”
The success of new group membership and marketing strategies has enabled the group to attract new members to both its Worldchoice and Travel Trust Association models and its homeworkers are benefiting from the investment it has made in strengthening its core functional areas, according to Lewis.