WORLDSPAN has reorganised its technology helpdesk for agents to create a team dedicated to dealing with queries from the UK and Ireland.
The company has added one more staff member to its 10-strong team and will divide it into two areas to offer enhanced support to UK and Ireland customers. Previously the helpdesk dealt with enquiries from all over Europe.
To offer a better service internationally, as well as in the UK and Ireland, a separate helpdesk has been created to deal with more complex queries from Worldspan helpdesks across Europe.