Bill Tonagh
Job title: director.
Age: 44.
Born: Glasgow.
Lives: Kilsyth, near Glasgow.
Status: married with two daughters.
Education: Westwood Secondary School, Glasgow.
Path to career: left school at 16 and started work with American Express in 1972. Joined Pickfords Travel in 1981 rejoining Amex in 1984 as a manager ofGlasgow and latterly regional director. Left Amex to join leading independent Mackenzie Travel in 1997 and formed part of the management buyout team. Currently in second year as Scottish Passenger Agents’ Associationpresident.