News

Sport specialist MSG Tours opens office in Gloucester

Sports travel specialist MSG Tours is continuing its post-pandemic growth with the opening of a new office in the city of Gloucester.

The new premises are 200 metres from Kingsholm Stadium, the ground of Gloucester rugby club.

MSG is headquartered in Derbyshire and has been appointed by World Rugby as Official Travel Agent of Rugby World Cup France 2023.

The new office in Gloucester has seven operational and customer service staff and is overseen by head of customer experience Louise Pigot, who joined the firm earlier this year.


More: Sports specialist MSG Tours recruits head of customer experience


The Gloucester team is now arranging more than 2,500 official ticket-inclusive travel packages for Rugby World Cup 2023, and managing Six Nations supporter trips to Rome and France plus events around the World Rugby Sevens circuit in Dubai, Vancouver and Cape Town.

Kevin Smith, company director, said: “We’re delighted to have opened the new office, in addition to Derby and our satellite office in southwest France taking our headcount over 20 staff members for the first time.

“Rugby World Cup 2023 is a huge project for us and it’s great to have a dedicated customer experience team working together as we count down to the tournament next September.

“We’ve recruited a great team with a blend of travel experience, talent and energy in partnership with the University of Gloucester.

“After working remotely for over two years, it’s great to be back in a vibrant atmosphere of a busy office.”

Pictured: The MSG Tours Team at an event in Cardiff during the Autumn Rugby Internationals

Share article

View Comments

Jacobs Media is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

The highest official awards for UK businesses since being established by royal warrant in 1965. Read more.