Travelsphere has guaranteed more than 75% of its short-haul departures in 2023 to “give further booking confidence to customers and agent partners”.
The operator relaunched its ‘guaranteed departures’ initiative in May 2022 to “help rebuild customer confidence” by giving customers the assurance their holiday would operate as planned.
“In a recent customer survey, over 95% of consumers said that guaranteed departures were a critical decision-maker when choosing a guided holiday,” said Alastair Campbell, Travelsphere managing director.
“With over 75% of our short-haul holiday for 2023 already guaranteed, and with more being guaranteed every week, we continue to give our customers and trade partners genuine confidence to book with Travelsphere.”
Group size was another important consideration when choosing a guided holiday, added the operator. It said more than 85% of the respondents to its survey looked for a group size of between 15-35 people.
“At the heart of Travelsphere’s successful transformation has been understanding the changing aspirations of our customers,” added Campbell.
“This survey once again confirms that our customers love to discover destinations with like-minded travellers, their preference being a group size of between 15-35 travellers.”