Egremont and Travel Weekly guide to introducing service fees is now available.

travel industry’s top management consultants have just put the finishing
touches to the free factsheet, which includes handy tips on what you should be

for, what level to set charges at and how to explain them to customers.

of the advice draws on lessons learned during the recent makeover of Real
Holidays in Islington, undertaken by Egremont. The project, covered exclusively
by Travel Weekly, was unveiled at the ABTA Convention in Palma.

you’ve applied for your copy, we’ll be sending them out over the next week. If
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