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ABTA study reveals extent of low pay in travel industry


TRAVEL agents are paid as much as 22% less than the national average wage, while senior managers earn 10% above it, according to the results of a new ABTA survey.



In the first study of its kind, to be published tomorrow, the association quizzed dozens of travel companies to find out how wages for travel employees compare with other industries.



ABTA chief executive Ian Reynolds said: “It is a concern and goes some way to providing a reason why there is a high turnover of staff at the lower end of the employment spectrum. It is important we highlight the industry’s excellent training and career prospects to prevent people moving on.”



Agents’ pay rises in the past 12 months averaged 3.5%, slightly above the national average of 3.3%.


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