News

easyJet launches ‘Hands Free’ luggage option for passengers

A hand luggage check-in service is being introduced by easyJet at a cost of £4 per passenger.

The ‘hands free’ initiative aims to encourage travellers to check in hand luggage at airport bag drop desk.

Bags will be tagged as ‘priority’ and looked after through to the arrival airport.

The ‘hands free’ hand luggage will then be among the first to be delivered at the baggage belt at arrivals, according to the budget airline.

Passengers will be given small plastic bags to carry their essential items, and are free to take on board any items purchased at the airport.

Passengers are also able to board first after those with speedy boarding passes.

Passengers are charged £4 or £10 for a group bundle.

The system is being introduced to airports across its network except for Gatwick.

The scheme was launched in France in the spring and used by more than 9,000 passengers in four weeks.

The airline’s chief revenue director Andrew Middleton said: “We’ve seen a fantastic response from customers upgrading to the ‘hands free’ experience and we’re confident once you go ‘hands free’ you’ll never want to drag cabin baggage through the airport again.

“Alongside low fares and friendly customer service, our customers tell us that the airport experience is a hugely important part of their flying experience.”

Share article

View Comments

Jacobs Media is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

The highest official awards for UK businesses since being established by royal warrant in 1965. Read more.