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Voyages-SNCF to close UK arm and place staff under consultation

Voyages-sncf is to close its UK office and has put 11 staff under consultation.

The French rail travel firm will move all B2B operations to its Paris base.

The UK is one of six European sites that will close by the end of the year.

The business will be rebranded to SNCF and a new trade website will be launched on January 1.

A key account manager will be appointed in the UK to look after the company’s biggest trade partners and tickets will be bookable through the new B2B site.

An English-speaking helpdesk will also be set-up.

SNCF distributes through tour operators, TMCs, rail specialists, group operators, consortia and OTAs in the UK.

It has an office in Maidstone which will close and all 11 staff in the UK have been placed under consultation.

UK manager and head of sales Paul Lacey, who will leave at the end of the year, said clients had been informed of the news and there would be little impact to the UK trade.

“SNCF has made a decision to reorganise the B2B distribution which will take affect from January 1,” he said. “It’s been introduced to create consistency in the services the business offers to agents in France and across Europe.

“This is a pan-European decision which has not been made hastily and after a lot of analysis. There will be minimum impact on our customers here but there will be changes to how the business is structured.”

Rail product in Spain, Italy and Germany was removed from sale on November 1.

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