Jet2holidays has vowed to honour commission owed to Freedom Travel Group members for bookings made before its parent Thomas Cook collapsed last week.
The operator, which was a big rival to Cook, wrote to its ex-Freedom partner agents who were either one of its 155 agencies or 140 homeworkers (Personal Travel Advisors) on Thursday October 3.
To receive their commission payments, the former Freedom members must obtain a new Abta number. Around 80% have already signed up with other consortia since Freedom was dissolved as part of the Cook liquidation.
In the memo, Jet2holidays said: “Jet2holidays has been in constant dialogue with the Civil Aviation Authority and Abta since the collapse of Thomas Cook.
“They have advised that bookings made with us by Freedom Travel Group members and Freedom Personal Travel Advisors can be switched over to your new Abta number, and we are pleased to let you know that this will happen where appropriate.
“We are in the process of clarifying the exact arrangements, and we will be in touch with you in due course.”
Royal Caribbean and Carnival UK brands such as P&O Cruises and Cunard, have made similar pledges on commission owed to Freedom members.