Jet2’s parent company is making a provision of £17 million to cover potential historical claims arising from the Supreme Court’s decision to reject its appeal over passenger compensation claims.
Dart Group said it estimates that the legislation may cost it a further £3 million-£5 million a year.
“The board is currently further reviewing its options to mitigate the future financial impact on its air travel operations,” the company said.
“Previously the European national enforcement bodies (for example the UK Civil Aviation Authority) had agreed that unexpected technical defects, such as the one in this case, were outside of the control of airlines and would therefore be considered ‘extraordinary’ for the purposes of customer compensation.
“Safety has always been Jet2.com’s first priority. Aircraft have duplicate and triplicate systems to ensure that flights may continue to their destination safely.
“However, certain technical issues can prevent or delay departures. For these the company has back up and contingency plans to minimise inconvenience to customers.”