“Tourism in Northern Ireland is so heavily dependent on peace that it makes it difficult to set any goals.”
Mark Alexander, president, Northern Ireland Tourist Board
“Forecasts don’t come true. They are always wrong.”
David Michels, chiefexecutive, Hilton International, on theindustry’s predictions over how much business would be done over the Internet
“The quality of the product and service is the industry’s biggest problem.”
Michael East, managing director, Eastcastle
“We in the inbound business, with regard to recruitment and training, have been largely sitting on our hands.”
Aidan Ford, chairman, BITOA