Several companies in the collapsed Thomas Cook Group could have sufficient funds available to make payments to customers and creditors who may have lost money in the liquidation.
The disclosure came from the Official Receiver, acting as liquidator of the the travel group which failed in September 2019.
A Thomas Cook Claims Site online portal was set up last November to enable customers and other creditors in the liquidation who may be owed money by any of the Thomas Cook UK companies that went into liquidation to submit claims.
Official Receiver David Chapman said: “While we have received many claims already, we believe that there are potentially thousands more customers and creditors who are owed money by Thomas Cook but have not submitted their claims.
“That is why we are urging customers and suppliers to use the online portal to quickly, easily and securely lodge their claims for monies owed to them.”
The Insolvency Service said claims in the liquidation could occur for a variety of reasons, including:
- gift vouchers bought or provided by Thomas Cook with unredeemed balances
- disrupted flights (including EU261 claims)
- packaged holidays and other holiday elements impacted by cancellation
- personal injuries
- sports tickets bought from Thomas Cook
- goods or services provided to Thomas Cook
“Creditors should be aware that they are not necessarily going to receive the entirety of their claim, but once registered they will be able to log onto to the site to check the progress and status of their claim,” it added.
Further information about how to submit a claim and the anticipated payment levels is available on the Thomas Cook Claims Site.