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Serenity Holidays launches agent training videos

Serenity Holidays has unveiled new training videos for agents, offering “inspiration and insightful knowledge” about its brands’ destinations and product offerings.

There are four short films which include personal accounts from staff, who share their recent experiences and highlight opportunities and reasons to visit.

They will feature four of Serenity’s specialist brands: The Gambia Experience and Cape Verde Experience – which offer winter-sun holidays – plus Corsican Places and Sardinian Places, which feature summer breaks.

Agents can access the videos on the travel agent section of the Serenity Holidays website.

Hayley Smith, Serenity’s trade relations executive, said: “Video training is a great addition to our agent support and to showcase our expertise and knowledge in this way will further assist agents.

“Each provides a flavour and idea of the vibe, climate and options available.

“We plan to continue with this approach throughout the year to include announcements, any changes to the programme and exciting opportunities and incentives.”

The tour operator also encourages agents to join its Facebook group to keep up to date.

Picture of Sardinia by Shutterstock

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