Hays Travel has opened its latest branch in the largest outlet shopping centre in northeast England.
Agency owner Dame Irene Hays visited the store in Dalton Park, located on the outskirts of Durham town Murton, on February 28 to mark its official opening.
Work to refit the former Subway unit began in January and included the installation of six desks for agents to meet with customers, a waiting area and foreign exchange bureau.
The branch is headed up by branch manager David Musson, who is working alongside assistant manager Kim Nielsen-Hill, three travel consultants and a dedicated foreign exchange consultant.
Musson has worked for Hays Travel for 17 years and been a manager for the past seven.
Hays said: “All our new branches are special, but we are particularly excited about this one.
“Dalton Park is an increasingly popular destination for not only shopping but also leisure and eating out, with the cinema and choice of catering outlets for visitors.
“We have a great team in the branch, who are excited to be booking holidays and arranging travel money for their customers.”
Hays added: “It was a delight to officially open this new branch and wish them every success in what I am sure will be a thriving new branch.”
The opening takes the number of branches in Hays Travel’s retail network to almost 500.