Police are investigating after passengers returning to Bristol airport were left stranded after a meet-and-greet parking company failed to return their cars.
A “significant number of motorists had been unable to retrieve vehicles” after returning to the terminal between Friday and Sunday, according to local police.
Bristol airport said the firm involved – Absolutely Secure Airport Parking – was not connected with the airport.
The company is yet to respond to requests for a comment, according to the BBC.
A spokesman for Bristol airport said: “While we have no control nor influence over the services provided by Absolutely Secure Airport Parking Bristol, our ground transportation team and on-site police unit provided assistance to passengers affected to help locate their vehicles.”
Avon and Somerset Police said it was investigating but “keeping an open mind as to whether any criminal offences have been committed”.
Some customers reportedly found their “filthy” vehicles in lay-bys and fields.
Russell and Amanda Lewington, from Box in Wiltshire, alerted police on Friday morning after their calls to the company went unanswered.
They said dozens of other travellers who were in a similar situation had apparently booked the same service through different intermediaries.